Terms of Service

These terms govern your access to and use of CleanCRMs, the software, websites, and services operated by CleanCRMs (“we”, “us”). By creating an account or using the service you agree to these terms on behalf of yourself and the business you represent.

CleanCRMs is an operating platform for cleaning companies. It stores business records such as clients, jobs, schedules, photos, invoices, and notes, and it generates suggested actions and message drafts using automated agents.

Agent output is generated as drafts for your review. You are responsible for reviewing and approving any content before it is sent to a client, posted publicly, or used to change pricing. We do not guarantee that suggested actions, rankings, or estimates are accurate or suitable for your business.

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. You must be at least 18 years old and authorized to act for the business you register.

You own the business data you bring to the service, including client records, job history, photos, and documents. You grant us the limited rights needed to host, process, and display that data in order to operate the service. You are responsible for having the right to upload the data you import, including client contact information.

You can export your data in standard formats. Our handling of personal information is described in the Privacy Policy.

Paid plans are billed in advance on a monthly basis and renew automatically until cancelled. Payments are processed by third-party payment providers; we do not store full card numbers. You can cancel at any time, and cancellation takes effect at the end of the current billing period. Except where required by law, fees are non-refundable.

You agree not to misuse the service. That includes sending spam or unlawful messages through drafts generated by the platform, uploading content you have no right to use, attempting to access other tenants' data, reverse engineering the service, or using it to violate applicable laws, including telemarketing and messaging regulations in your region.

The service can connect to third-party tools such as payment, accounting, scheduling, and messaging providers. Your use of those tools is governed by their own terms, and we are not responsible for their availability or conduct.

The service is provided as is, without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, or data. Our total liability for any claim is limited to the amounts you paid us in the twelve months before the claim arose.

You can stop using the service and delete your account at any time. We may suspend or terminate accounts that violate these terms. After termination we will make your data available for export for a reasonable period before deletion.

We may update these terms as the service evolves. If a change is material we will notify account owners by email or in the product before it takes effect. Continued use after the effective date means you accept the updated terms.

Questions about these terms: support@cleancrms.com